PRIVACY POLICY

DropRate collects different types of information to provide and improve our Services. Here's what we collect and why:

Information You Provide Directly

Data Type	What We Collect	Why We Need It
Email Address	Your email when you subscribe to our newsletter	To send you our weekly OSRS newsletter and updates
Communication Data	Messages you send via email or Discord	To respond to your inquiries and provide support
Feedback & Survey Responses	Optional feedback and survey responses	To improve our content and services

Information Collected Automatically

• Usage Data: Pages visited, links clicked, time spent on site, referring URLs
• Device Information: Browser type, operating system, device type, IP address
• Location Data: General geographic location based on IP address (country/region level only)
• Email Engagement: Email open rates, click-through rates, and engagement metrics
• Cookies and Similar Technologies: Data from cookies, web beacons, and similar tracking technologies

We use the information we collect for the following purposes:

Primary Uses

• Newsletter Delivery: Sending you our weekly OSRS newsletter with game tips, strategies, and updates
• Service Communication: Sending important updates about our Services, policy changes, or security alerts
• Customer Support: Responding to your questions, comments, and support requests
• Content Personalization: Tailoring content recommendations based on your interests and engagement

Analytics & Improvement

• Understanding how users interact with our website and newsletters
• Identifying popular content and topics
• Improving our Services based on user behavior and feedback
• Testing new features and content formats
• Monitoring and analyzing trends, usage patterns, and effectiveness of our content

Marketing & Promotional

• Sending promotional content about DropRate services (you can opt out)
• Including relevant sponsored content and partnerships in newsletters
• Measuring effectiveness of our marketing campaigns

Legal & Security

• Complying with legal obligations and responding to lawful requests
• Protecting against fraud, abuse, and security threats
• Enforcing our Terms of Service and policies
• Protecting the rights, property, and safety of DropRate, our users, and the public

We may share your information only in the following limited circumstances:

Service Providers

We share data with trusted third-party service providers who help us operate our Services:

• Email Service Providers: To send and manage our newsletters (e.g., email delivery platforms)
• Analytics Providers: To understand how users interact with our Services (e.g., Google Analytics)
• Hosting Providers: To host our website and store data securely
• Payment Processors: To process sponsorship or advertising payments (if applicable)

These providers are contractually obligated to use your data only for providing services to us and to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders, etc.)
• Governmental requests or investigations
• Enforcement of our Terms of Service
• Protection of rights, property, or safety of DropRate, our users, or the public

Business Transfers

If DropRate is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.

Aggregated or Anonymized Data

We may share aggregated or anonymized data that cannot identify you individually, such as:

• Overall subscriber statistics for potential sponsors
• General demographic information about our audience
• Aggregate engagement metrics and trends

Like most websites, we use cookies and similar tracking technologies to improve your experience and understand how our Services are used.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and track your activity. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Types of Cookies We Use

Cookie Type	Purpose	Examples
Essential Cookies	Necessary for the website to function properly	Session management, security features
Analytics Cookies	Help us understand how visitors use our site	Google Analytics, page view tracking
Functionality Cookies	Remember your preferences and settings	Language preferences, display settings
Marketing Cookies	Track effectiveness of marketing campaigns	Email campaign tracking, referral sources

Managing Cookies

You have control over cookies:

• Most browsers allow you to refuse cookies or delete existing ones
• You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on
• Note that disabling certain cookies may affect website functionality

You have important rights regarding your personal information. Here's what you can do:

How to Exercise Your Rights

• Unsubscribe: Click the unsubscribe link in any newsletter email
• Email Us: Send your request to support@droprate.gg
• Response Time: We'll respond to your request within 30 days

Verification

To protect your privacy and security, we may need to verify your identity before processing certain requests. We'll never ask for sensitive information like passwords or payment details to verify your identity.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

Our Security Measures

• Encryption: We use industry-standard encryption (SSL/TLS) to protect data in transit
• Secure Storage: Your data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal information
• Regular Updates: We keep our systems and software up to date with security patches
• Monitoring: We monitor our systems for suspicious activity and potential security threats

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

• Notify affected users via email within 72 hours of discovering the breach
• Describe the nature of the breach and what information was affected
• Provide information about steps we're taking to address the breach
• Recommend actions you can take to protect yourself
• Comply with all applicable data breach notification laws

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Retention Periods

• Active Subscribers: We keep your email and engagement data as long as you're subscribed to our newsletter
• Unsubscribed Users: After you unsubscribe, we may retain your email on a suppression list to prevent re-subscribing you accidentally
• Support Communications: Customer support emails are retained for 2 years to maintain service quality
• Analytics Data: Anonymized usage data may be retained indefinitely for historical analysis
• Legal Requirements: We may retain data longer if required by law or to protect our legal rights

Our Services integrate with various third-party services. Each has its own privacy policy:

Services We Use

• Email Service Providers: We use third-party email platforms to send newsletters. They process your email address and engagement data according to their privacy policies.
• Analytics Services: Google Analytics and similar services collect usage data to help us understand site traffic and user behavior.
• Social Media Platforms: Our social media sharing features may track your activity according to the platform's privacy policy.
• Hosting Services: Our website and data are hosted on third-party servers with industry-standard security practices.

Third-Party Links

Our Services contain links to external websites and services. We're not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

DropRate does not knowingly collect personal information from children under the age of 13 (or 16 in the European Economic Area).

If we learn that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information as quickly as possible.

If you believe we have collected information from a child under the applicable age, please contact us immediately at support@droprate.gg.

DropRate is based in the United States. If you're accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.

For European Users

If you're in the European Economic Area (EEA), UK, or Switzerland:

• We comply with applicable data protection laws for international transfers
• We use standard contractual clauses approved by the European Commission
• We ensure our service providers maintain adequate data protection standards
• You retain all rights under GDPR regardless of where your data is processed

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You

• We'll update the "Last Updated" date at the top of this page
• For material changes, we'll send you an email notification
• We may also display a prominent notice on our website
• In some cases, we may request your explicit consent for significant changes

Your Continued Use: By continuing to use our Services after changes to this Privacy Policy, you accept the updated policy. If you don't agree with the changes, please stop using our Services and unsubscribe from our newsletter.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help.

Get In Touch

• Email: support@droprate.gg
• Discord: BoomEpicKill
• Website: droprate.gg/contact

Response Time

We strive to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your message subject line.

Data Protection Officer

For formal data protection inquiries or to exercise your privacy rights under GDPR or CCPA, please email support@droprate.gg with "Privacy Rights Request" in the subject line.